Privacy Policy
Last updated:
1. Data Controller
The data controller responsible for your personal data is:
Khalryondhod165 Thompsons Rd, Pokolbin NSW 2320, Australia
Email: assist@khalryondhod.world
Phone: +61 2 4993 8500
Website: khalryondhod.world
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity data: name as provided in the contact form
- Contact data: email address as provided in the contact form
- Communication data: message content submitted through the contact form
- Technical data: IP address, browser type and version, time zone setting, operating system, and platform
- Usage data: information about how you use our website, pages visited, and time spent
- Cookie data: data collected through cookies and similar technologies as described in our Cookie Policy
3. How We Collect Your Data
We collect personal data through the following methods:
- Direct interactions: when you fill in the contact form or correspond with us via email
- Automated technologies: as you navigate our website, we may automatically collect technical and usage data through cookies, server logs, and similar technologies
4. Purposes and Legal Basis for Processing
We process your personal data for the following purposes:
- To respond to your inquiries (legal basis: consent, as provided via the contact form checkbox)
- To operate and maintain our website (legal basis: legitimate interest in providing a functioning website)
- To analyze website usage and improve our content (legal basis: legitimate interest, or consent where cookies are used)
- To comply with legal obligations (legal basis: legal obligation)
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: retained for up to 12 months after our last communication
- Technical and usage data: retained for up to 26 months
- Cookie data: retention periods vary by cookie type as described in our Cookie Policy
After the applicable retention period, your data will be securely deleted or anonymized.
6. Your Privacy Rights (Australia)
If you are in Australia, we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Subject to legal exceptions, you can:
- Request access to personal information we hold about you
- Request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information
- Request details about how your information has been collected, used, and disclosed
- Withdraw consent for optional processing activities where consent is the basis
To exercise these rights, please contact us at assist@khalryondhod.world. We will respond within a reasonable period and, where required by law, provide reasons if we cannot fulfill a request.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your browser and our website
- Access controls limiting data access to authorized personnel only
- Regular review and update of our security practices
8. Third-Party Services
We may use the following categories of third-party services that process personal data on our behalf:
- Web analytics providers (if analytics cookies are accepted)
- Content delivery network (CDN) providers for serving fonts and icons
These third parties are contractually bound to process data only on our instructions and in compliance with applicable data protection laws.
9. Overseas Disclosure of Information
Some service providers may be located outside Australia. Where overseas disclosure occurs, we take reasonable steps to ensure recipients handle personal information in a manner consistent with applicable privacy obligations.
10. Children's Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information from children without appropriate consent. If you believe this has occurred, please contact us so we can take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Complaints
If you have a privacy complaint, contact us first so we can attempt to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
13. Direct Marketing and Communications
We do not send promotional emails unless permitted by applicable law. If we send marketing communications, you can opt out at any time. We handle electronic messages in line with the Spam Act 2003 (Cth).
14. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Khalryondhod165 Thompsons Rd, Pokolbin NSW 2320, Australia
Email: assist@khalryondhod.world
Phone: +61 2 4993 8500